Campus Directory > Frequently Asked Questions



My information or the information listed for my Department is not accurate. How can I update it?

Faculty/Staff:  Log in to MyMadison and navigate to the "JMU Office/Campus Directory Info" link under the Employee tab.

Students: Contact Registrar@jmu.edu

Departmental Information is maintained by individual department administrators. Please contact HRSupportServices@jmu.edu for additional information.

How can I search for students using the Campus Directory?

In order to search students, you must log in using your eID and password.  The log in can be found in the upper right of the Campus Directory main page.

How does the search work? Do I need to use an asterisk (*) for wildcard searches?

The Campus Directory search mechanism looks for exact and partial matches.  Those results are then ranked by how closely they match the criteria you entered in the search bar.  There is no need to use an asterisk (*) for partial match or “wildcard” searches as this will happen automatically.  General searches (in the main search bar) look for exact or partial matches in your first name, last name, preferred name, department and email address.  When searching for a first and last name at the same time in the general search bar, do not use commas (ex Smith, Joe), simply enter the name as “Joe Smith”.  You can utilize the filter drop down on the left of the search bar to search against a specific population (Faculty/Staff, Affiliates or Departments).  If you want to further refine your search, you can utilize the Advanced Search options that will let you search against one of those categories specifically. For example, if you search for “John” in the general search bar, you will get back many, many results.  If you enter “John” in to the last name field in the Advanced Search options, you can further refine your search to just those that have John in their last name.   The Advanced Search option for phone number uses the last four digits of the phone number.  For example, if you would like to find out whose number is 540-568-1234, enter “1234” in the phone number field in the Advanced Search options. 

How can I control what information displays in my Campus Directory listing?

Faculty/Staff and Affiliates: You have the ability to select which pieces of information are displayed in your Campus Directory listing when being searched from outside the official JMU network.  To view and select the information you would like to display in your Campus Directory listing, log in to MyMadison, navigate to the Employee tab and then click on the “JMU Office/Campus Directory” link in the Employee Personal Information box. If you choose not to display your phone and email address when being searched from outside the official JMU network, a “Contact Me” button will appear under your listing.  This will allow external users to send you a message without exposing your direct contact information.  These messages will be forwarded to your official JMU email inbox.  At that point you may decide to respond to that individual by copying their email address in to a new email or, not.  If you do so, you are agreeing to share your contact information (email) with that individual. 

Please note, within the official JMU network, all the information listed for you on the “JMU Office/Campus Directory” page will display in your Campus Directory listing. 

Students: Student listings in the Campus Directory can only be searched by those who have logged in to the Campus Directory using a valid eID and password.  Faculty/Staff and Affiliates will see your first name, last name and dukes email address in your Campus Directory listing after logging in.  Other students will see your first name, last name and a “Contact Me” link in your Campus Directory listing after logging in.  This will allow other students to send you a message without exposing your direct contact information.  These messages will be forwarded to your official JMU email inbox.  At that point you may decide to respond to that individual by copying their email address in to a new email or, not.  If you do so, you are agreeing to share your contact information (email) with that individual.  Additionally, if you as a student, opt to send another student a message using the “Contact Me” button on their Campus Directory listing, you will be required to enter your official JMU email address as part of the message form and will also be agreeing to share your contact information with that individual. 

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